Saturday 30 January 2016

Weekend Favs January Thirty

Weekend Favs January Thirty written by John Jantsch read more at Duct Tape Marketing

grum content marketer clearbit

This week I found Clearbit for getting information on people that send you email inside Gmail, Content Marketer for easily conducting influencer marketing campaigns and Grum for managing multiple Instagram accounts from your laptop.

Good stuff I found this week:

Clearbit – Tool that gives you information on contacts inside Gmail

ContentMarketer – Tool for content promotion and influencer outreach

Grum – Tool for posting and scheduling Instagram updates from your laptop



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Friday 29 January 2016

How to Use Google Analytics to Help Shape Your Marketing Strategy

If you’re not familiar with Google Analytics, it can be a little daunting at first. With so much data available to dig through, it’s hard to know where to look to find the most important metrics.

Marketers that want to better understand their audience, and strengthen their marketing strategy, need to know how to best utilize all of the data available inside Google Analytics.

Without knowing which sections to pay attention to, you could spend hours digging through the platform and walk away with your head spinning.

Similarly, without analyzing your website traffic, it’s hard to assess the effectiveness of your current marketing strategy and know when it’s time to make a shift.

If leveraged correctly, Google Analytics can provide valuable insight into who visits your website, how they got there in the first place and what pages they spend the most time on; this is powerful data for marketers that can be used to enhance their strategy.

An Overview

Google Analytics is a powerful tool for brands, bloggers or businesses alike. Through use of Google Analytics, you can uncover a tremendous amount of data about your website that can be used to enhance your marketing and business development strategies.

The back end of Google Analytics is broken down into eight main sections: Dashboards, Shortcuts, Intelligence Events, Real-Time, Audience, Acquisition, Behavior and Conversions.

GA Sections

Almost all eight sections contain sub-sections that provide a ton of data, but not all sections are critical for marketers to pay attention to.

Before we dive in to the sections that matter most to marketers, let’s get familiar with some basic Google Analytics terminology:

  • Users: These are people who have visited at least once within your selected date range, and includes both new and returning visitors.
  • Dimensions: These are descriptive characteristics of an object. For example, browser, exit page and session duration are all considered dimensions.
  • Metrics: These are individual statistics of a dimension, such as Average Session Duration or Screenviews.
  • Bounce Rate: This is the percentage of single-page visits, meaning that someone left your site from the same page at which they entered; aka, they didn’t interact with your site.
  • Sessions: A session is the period of time that a user is actively engaged with your website.

Now that you’re familiar with the Google Analytics sections and terminology, let’s dive in to the areas that you want to pay most attention to in order to save time and strengthen your marketing strategy.

Zeroing in on what matters most

There are three sections that matter most to marketers: Acquisition, Audience and Behavior.

Audience Section

The Audience section provides a tremendous amount of data about your website visitors. It contains multiple subsections that provide information about the gender, age and location of your website visitors. You can also uncover information about their interests, as well as the browsers and mobile devices used to access your site.

The Acquisition section will provide detailed information about how people arrive to your site. Digging in to the “All Traffic” tab will show you exactly how people are arriving at your website – whether it be a search engine, social media site or blog that you’re a contributor for.

Aquisition Section-google-analytics

The Behavior section helps you understand how people are interacting with your site. You’ll visit this section to better understand which pages on your website are the most popular.

Behavior Section-google-analytics

Focusing on these three sections will help you save time when digging through Google Analytics.

When used together, the information uncovered can help you make decisions about which marketing efforts (be it guest blogging or social media posting,) are most useful in driving website traffic.

Analyzing these sections within Google Analytics will provide you with insight that will enable you to make smarketing (smart, marketing) decisions about the type, tone, and placement of content that you use on your website.

Traffic Channels

Before we dive into who exactly is visiting your site, it’s important to understand how they’re getting there.

To see your various traffic sources for a set period of time, go to the Acquisition tab and click the “All Traffic” dropdown. Select the “Channels” button, set the time period at the top of the viewing pane and scroll down to see the results for the give timeframe.

Channels View-google-analytics

Here’s a simple breakdown of what these different channels mean:

  • Direct: Visitors that came directly to your website. They either typed your URL right into their browser, clicked on a bookmark or clicked a link in an email. Direct traffic is a strong indicator of the strength of your brand.
  • Organic Search: You can thank search engines like Google and Bing for these website visitors. An organic visitor is someone who got to your website by clicking on a link from a search engine results page. A lot of organic traffic is a strong indicator of the value of your content and SEO strategy.
  • Paid Search: You’ll find any paid search (think Google AdWords) campaigns in this viewing pane. A lot of paid search traffic means that you’re Google AdWords are working well.
  • Referral: This represents visitors that clicked a link on another site to land on your website. Years ago, before social media was what it is today, all other traffic (that wasn’t direct or organic) fell under the referral tab. Within the past few years, Google created a separate tab for social traffic, which makes it easy for marketers to focus in on just the websites that are driving traffic to their site. If you guest blog, this is the section to visit to see how much traffic is being driven to your site from your guest blogging efforts. A lot of referral traffic means that you’re being talked about (and linked to) from multiple other websites.
  • Social: As a social media marketer, this is my favorite section within Google Analytics because it shows me exactly what social media channels drive the majority of traffic to my site. This data can be used to shape your social media strategy.
  • Email: The number of visitors that came to your website from an email campaign. If you do a lot of email marketing, you’ll want to dig through here to see how effective your campaigns are.

Looking at the traffic channels will allow you to see which channel is the largest driver of traffic to your site. You’ll notice that the Channels are listed in order of driving power; the Channel at the top is the one that drives the majority of site traffic.

To dig deeper into the data, click each Channel to see more information.

For example, when I click Social, I can see the entire list of social media sites (again, listed in order of most to least powerful) that drove traffic to my website during the selected timeframe.

Social View-google-analytics

Analyzing the power of different channels will help you decide which efforts to focus on, and potentially spark ideas to increase traffic from other channel types.

Here are a few ideas to increase traffic across all channel types:

  • Direct: Share the link to your website with friends and family the next time you’re with them. Tell them to type it directly into their browser and voila! You just got a nice direct traffic boost.
  • Organic Search: Make sure that you’re utilizing H1 and H2 tags, meta descriptions and keywords in all of your website pages and content updates. The stronger your SEO, the greater likelihood that someone will find you on a search engine.
  • Paid Search: Try adjusting your keywords and/or targeting options to make your ads more relevant.
  • Referral: Start reaching out to popular blogs and forums in your industry to see if you can guest post or perhaps be featured on their site. Contributing content to other sites is a great way to increase your referral traffic.
  • Social: Increasing the frequency of your posting, and the number of links you share on social media will undoubtedly result in a boost of social traffic. I recommend increasing your efforts on one channel at a time to see what drives the largest impact. For example, make February your Twitter month; aim to tweet a lot of links that drive back to your website and at the end of the month, analyze the website traffic. Then, come March, turn that attention over to Facebook and see which social channel drove more traffic. (If you want to learn how to see which social media channels drive the most traffic to your website, refer to this Kissmetrics blog post that I wrote on setting up Advanced Segments.
  • Email: Start including more calls to action and links in your email campaigns. Make sure that your calls to action stand out in your email templates and serve to drive people back to your website.

Once you’ve implemented some of these ideas, take the time to review the Channels breakdown again to see the impact of your efforts.

If your efforts to grow traffic from one channel go unnoticed in your analytics, try a different one!

For example, let’s say you have a ton of referral traffic and very little organic traffic. If your attempts to improve SEO and grow organic traffic have little impact, it’s probably not worth the effort. You’re better off continuing to guest blog, as it’s proven to be a critical marketing activity that is worth your time and effort.

Audience Demographics

Understanding who is visiting your site in terms of their age, location and gender is the best way to tailor your site to suit their interests and preferences.

If you want your website content and imagery to appease and resonate with your audience, you need to know who they are.

To find this information, head over to the Audience tab. You’ll want to focus on the sub-sections of Demographics and Geo.

First, let’s look at the Demographics of Age and Gender.

As you can see, the majority of my website visitors are aged 25-34, followed by those aged 35-44.

Age View-google-analytics

Knowing this, I aim to create content that is geared towards, and valued by, young professionals. Some examples are tips for professional development and advice for managers leading a team of employees.

Understanding how old your website visitors are, and whether they’re male or female, is helpful if you’re looking to capture their attention when they land on your site.

For example, if 90% of your website visitors are women, you could deliver a more personalized website experience for them by starting your “About” or “Welcome” page with “Hey ladies!”

Gender View-google-analytics

Through analyzing the Gender section, I can see that the majority of my site visitors are female. It’s not skewed too heavily though, so I don’t want to tailor my site to females only. That’s why I’ve chosen my website colors to be black, white and green; I wanted to create a sleek and clean aesthetic that would be appealing to both men and women.

Digging in to the age and gender of your website visitors is useful if you want to craft creative content for your blog posts and website pages that captures their attention and gains their trust.

For example, telling your fans to “Treat yo self” to a free guide on your website isn’t going to resonate with individuals in their 60’s. However, it WILL get a chuckle from millennials.

Finally, you want to look to see where your website visitors are from. Looking at the Location tab under the “Geo” dropdown will show you the countries, states and cities of your website audience.

Countries View-google-analytics

When you first click “Location” you’ll be shown the list of countries. Not surprisingly, the majority of my website visitors are from the United States.

Looking at the different states is a great way to gain insight that can be levered for any AdWords or paid Facebook campaigns you’re going to run. You want to target those states and cities that you see are frequenting your site.

States View-google-analytics

I can see that New York dominates the results by a large margin. That’s not surprising since I live there and the majority of my mentors, friends and family live in New York as well.

Clicking on the individual states will bring you to the list of cities, within that state, that your website visitors come from.

Cities View-google-analytics

Since I currently live in Buffalo, I’m not surprised to see Buffalo and other Western New York cities at the top of the list. I also see New York City, which is expected since that is where the majority of my friends and family reside.

If you don’t see your city as the top city, you might want to consider shifting your marketing strategy, and content, to target those in your geographic area.

Content Drilldown

Last but not least, it’s important to dive in to the content to see which pages people spend the most and least time on.

To do this, click the Behavior tab and go to the Site Content drop-down. You’ll want to look at the Content Drilldown, as well as Landing and Exit Pages to see which pages are most viewed on your website.

Content Drilldown is the overview of which pages on your website are visited the most.

Seeing which pages, and blog posts, are most viewed by your audience is helpful in guiding your web development strategy; you want to create more of what works.

Content Drilldown-google-analytics

Through analysis, I can see that my homepage and services page are the most popular. I can also see that the page on my site that has all of my marketing blogs is more popular that the blog page itself, which shows me that my audience values marketing content.

Now, you want to head over to the Landing Pages view in order to see what pages people are landing on when they get to your site.

The Landing Pages view is a good indicator of the effectiveness of your social media and promotional strategy, as you hope to see the blogs and website pages promoted most at the top.

Landing Pages-google-analytics

For me, that would be my homepage, services page, free social media guide page and Bravery Beats blog post. Those pages are the ones that I promote the most, as they provide the most value and information that I find relevant for my audience.

It’s important to me to see my free social media guide at the top of the landing page list, as this page is a free giveaway that I’m using in part to provide value, and in part to build my email list.

Analyzing the traffic of this page is a good way for me to assess both the value and popularity of the giveaway.

If you don’t see your most important and/or promoted blog posts and website pages in the list of the top ten landing pages, it’s time to either reevaluate their value and/or your promotional strategy to ensure you’re driving traffic to those pages through social media and email marketing campaigns.

Spending time in the behavior section will allow you to develop an awareness of what content your website visitors find the most valuable. You can use this as a guide for what works (and what doesn’t) when it comes to blog topics and page types.

For example, if you notice that the top visited pages are all blog posts about social media, yet none of your design blogs are ranking in the top, you want to spend more time blogging about social than you do about design.

Conclusion

Google Analytics is an incredibly powerful tool.

By paying attention to the demographics of your audience, you’ll be able to create content and imagery that you know your audience desires. This allows you to craft a customized and relevant site experience for your audience that will keep them coming back for more. (Thereby increasing your direct traffic!)

When you start monitoring your referral traffic, you’ll start to see which guest blogs are helping to increase your online visibility. This will help you save time by focusing only on the guest blogs that provide a return (in the form of website visits) on your content creation efforts. Similarly, by diving in to your social referrals, you’ll be armed with data to decide exactly which social media channels are the best to share your blog posts on.

By utilizing, analyzing, and focusing on these various sections within Google Analytics, you’ll have a deep understanding of who your audience is, what they want and how they find you.

About the Author: Julia Jornsay-Silverberg is a social media marketing consultant and coach with a passion for helping small businesses use social media to build brand awareness and connect with customers. Check out her free guide, “Socially Strategic” to help you get started strategically on social media. You can also find her on Twitter and Periscope.



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The Components of a Good Marketing Strategy

The Components of a Good Marketing Strategy written by Guest Post read more at Duct Tape Marketing

There is hardly a small business owner who is not obsessed with this term: marketing strategy. That’s the main aspect that makes the difference between successful entrepreneurs and those that fail. It’s strange how everyone cares about discovering the perfect marketing techniques for their business, but we don’t bother realizing what marketing strategy really means.    

Let’s start from the fundamentals. Marketing strategy is a collection of techniques that enable a particular organization to direct its resources towards the best opportunities in terms of increasing sales and achieving sustainable advantage over the competition. A company’s marketing strategy consists of long-term activities that contribute towards developing strong brand awareness.

Now that we have a clear definition of the term, it’s time to get into the details: when can you be sure that you have a good marketing strategy? Pay attention to the following components, and you’ll get there:

1. Target Audience

Who are you trying to reach through your marketing efforts? Who falls into the category defined as the perfect customer? This is the first step in every marketing strategy: identify your target audience. This doesn’t mean you’ll ignore potential buyers who don’t fit into the criteria you set at this stage. Everyone interested in your products and services will still be able to get them, but you should definitely narrow your marketing efforts to the category of people you are most likely to attract.

Levi’s, for example, aims to attract young, vibrant people who love the mix of modern and classic. That’s the customer their whole marketing strategy is focused on.

Marketing Strategy

photo credit: Levi’s Instagram Profile

When you identify the interests of your target customer, you’ll adjust the overall style of your marketing strategy in a way that suits this category of users. You’ll create the perfect TV ads, you’ll write blog posts in a language they understand, and you’ll easily connect with them via social media.

2. Awareness

The ultimate goal of any business is to gain more trust with current clients and achieve better brand awareness among the target audience. Some of the classic ways to boost the awareness for your brand include advertising (TV, newspapers, magazines, and online) and word of mouth. These tactics are not outdated as many contemporary marketers think. You should still consider them as part of your content marketing strategy.

Marketing Strategy

photo credit: Newsworks

In the current market conditions, the concept of building brand awareness is mostly determined through online marketing techniques. This means that your business needs a website, as well as a blog where you will post high-quality articles related to your niches. Videos, podcasts, infographics, images, and presentations are also important. Visual and audio content creates lasting impressions.

3. Unique Advantages

Your brand has to offer a unique advantage if you want your target audience to choose it over competitors’ offers. What are the main things that distinguish your product/service from the similar offer on the market? If you cannot identify such advantages, you better think of them as soon as possible. Then, you’ll focus your marketing strategy on promoting them.

If, for example, you’re promoting new photo editing software, you’ll face huge competition and you’ll have to attract the audience with unique features. The customer wants effectiveness, speed, great choice of filters and editing options, and unique flare that will make the photos different from the mainstream trends. If the description of your offer gets the attention of your target audience, you’ll be one step closer to achieving the goals of your marketing campaign.

Don’t make things too complicated. Elaborate commercials are annoying and counterproductive. You need to identify one or two things that make you different and promote them as much as possible. Is your product cheaper and better than everything else on the market? Well, that’s all your potential clients need.

4. Communication with Your Clients

It’s important to know when and how to communicate with your audience. You cannot simply create social media profiles and use them whenever you have time for them. The connection you develop with your customers is a key aspect for the success of your marketing strategy. Social media is certainly important, but you have to use it strategically. Consider paid advertising on Facebook, Twitter, and other platforms. These ads will be featured in front of a huge audience, so you’ll easily attract a base of followers with this method.

Marketing Strategy

When you obtain a decent number of followers, you’ll need to maintain successful communication with them. Don’t make it all about your business. You’ll certainly promote your products and services as the best choice on the market, but you should focus your attention on the needs and wants of your followers. Identify the problems they have and show how your business is a proper solution.

Monitor the activity of your audience and make sure to publish updates during traffic peak times!

5. Activities

Okay, you identified your target audience, you started building brand awareness, you have a unique offer and you understood the importance of proper communication. Now you’re left with one factor that connects all previous elements of a good marketing strategy: activities.

You need to inform your target audience about the advantages of your business through a series of activities that include advertising, online presence, seminars, webinars, promotions, giveaways, interviews, and other smart ways of using media. Each and every action you take must maintain the relation with your marketing strategy.

A Successful Marketing Strategy Takes Time and Commitment

 

There are no shortcuts to achieving the ultimate goals of your business through a proper marketing strategy. You should be ready to invest a lot of time, effort, patience, and finances in this goal. When you pay attention to the key elements of a good marketing strategy, it will be easier for you to develop a logical, effective plan that will lead your business to success.

 

kenn —2Kenneth Waldman is a professional content writer with over 5 years of experience and also a blog editor at essay writing service EssayMama.com. His expertise includes education, marketing, freelancing. You can get in touch with him on Linkedin.

 



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What Lies Ahead for Social Media in 2016

If it's Friday it must be Friday Five time, our weekly roundup of five stories from one specific topic. This week it's Social Media. 

Examining the Current State of Social Marketing (Infographic)

Social media may be an integrated and essential part of most marketing strategies, but measuring the return on the investment and taking action based on social media insights still presents a challenge to many marketing teams. An infographic from Morrison Foerster examines the current landscape of social marketing, and the challenges marketers still face.

Read the full story on Adweek.

How Social Media Marketing Is Set to Change in 2016

Hard to believe the first month of 2016 is nearly over (didn’t it just begin?) and even as I type this, tactics, strategies and options in the world of social media are changing. I know as a small business owner you’re not only on the lookout for the most effective use of your digital marketing dollars, you’re also looking to easily digest the latest offerings to see how they may benefit you. Here is a breakdown on what to expect in 2016.

Read the full story on Business 2 Community

10 ways brands are using social media marketing for good

Using social platforms like Twitter, Instagram, and Facebook to promote philanthropic content is an effective way to engage consumers and humanize your brand.

Asking questions, running contests, sharing pictures, promoting products and services; there are many ways for brands to attract attention on Twitter, Facebook, Instagram, and the like. Included among this list of ways to get people to sit up and take notice on social media is to show the softer side of your brand and declare your support of a worthy charitable organization.

Read the full story on ClickZ.

The Impact of Big Data on Social Media Marketing Strategies

The amount of information now available to crunch and parse in the service of analyzing absolutely anything is massive—and growing every second. In the face of this sheer overwhelm of data, an individual business owner or social media marketer can feel powerless to make any sense of it, let alone productive use of it. But as with any shift in the tide or evolutionary leap, a smart adjusting of strategy can help even the smallest of small fries to compete with the big guns and harness this unwieldy data deluge to work for them.

Read the full story on Tech.co.

The 5-Minute Social Media Competitive Analysis

We’ve talked about why you should monitor your competitor’s marketing, and how to set up a monitoring dashboard to do so. But really, all that data you’re collecting on competitors is worthless if you don’t know what to do with it. Smart data needs to lead to smart decisions.

And that means doing more than just hoarding competitor mentions in your dashboard. You need to sit down, dig in, and get analytical. Monitoring your competitors isn’t enough—you need to sit down and analyze the data.

Read the full story on Search Engine Journal.

Social media has of course become a ubiquitous part of every marketer's arsenal. To understand how to fully leverage the power of social media download the Modern Marketing Essentials Guide to Social Marketing.



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Online Marketing News: Facebook Optimizes Audiences, Bots Cost Billions, Gentrified Google Guidelines

10 Types of Visual Content Your Brand Should Be Creating Right Now

10 Types of Visual Content Your Brand Should Be Creating Right Now [Infographic] – Over the past few years, we’ve seen content become more visual. Marketers have experimented with infographics, videos, and more — and they’ve made plans to keep it up this year. To help narrow your focus, check on this infographic from Canva below. From quote cards to infographics, this helpful list is designed to inspire your next visual project. Canva

Facebook Now Tracks Call-to-Action Clicks via ‘Actions on Page’ Insights Tab – Facebook is giving page owners a deeper understanding into how active those call-to-action buttons are. SocialTimes

Parents Spend 1.3 Times More Time on Facebook Than Non-Parents (Study) – Mobile devices have become vital tools for parents, according to a new study by Facebook IQ. The social network’s research arm interviewed parents aged 25 through 65 of infants, toddlers, adolescents and teens in eight markets–Australia, Brazil, Canada, Germany, Mexico, Spain, U.K. and U.S.—analyzing Facebook and Instagram data with help from Ipsos MediaCT and Sound Research. Facebook

Study: Sophisticated Bots Outwitting Marketers, Will Cost $7.2 Billion In 2016 – Ad fraud is a major problem in digital advertising that results in billions of dollars in annual losses to marketers. While marketers are winning the battle against “basic bots,” they’re losing against more sophisticated bots, according to a new study and report from White Ops and the Association of National Advertisers (ANA). Marketing Land

Report: 60% of Users Unwilling to Vacation Without Mobile Device – Expedia and Egencia, Expedia’s business travel brand, have revealed the results of the Expedia / Egencia Mobile Index, which measured the behaviors and preferences of mobile users while traveling. The study was conducted by Northstar, and gathered data from 9,642 travelers from 19 countries. SocialTimes

Survey: Under 40 Percent Start A “Local Search” With A Search Engine – What we widely call “local search” is only partly about search engines. Finding local content and making offline purchase decisions is a multifaceted process that involves several categories of information and devices. That’s according a new survey and report from IDC and YP. Search Engine Land

The 2016 Facebook Awards is Now Accepting Entries – It’s award season and The Facebook Awards is now welcoming submissions. Formerly the Facebook Studio Awards, the newly-dubbed Facebook Awards launched in 2012 to honor the most creative work on Facebook and, starting in 2015, on Instagram too. Facebook

Report: 61% of Fortune 500 CEOs Have No Social Media Presence – Social media adoption is sluggish among Fortune 500 CEOs; 61 percent are not active on any of the major social networks. Domo found that 195 of the CEOs on the list are active on at least one of the six major networks — Facebook, Twitter, G+, Instagram, LinkedIn, YouTube — but none are active across all six. SocialTimes

Facebook Introduces Audience Optimization for Publishers – This week, we’re launching Audience Optimization, an organic targeting tool to help publishers reach and engage their audiences on Facebook and better understand the interests of people clicking on their posts. This tool lets you improve the relevancy of your post by indicating who is most likely to engage with it, which can increase engagement at both the post and Page level. Facebook

Study: Quality Backlinks & Comprehensive Content Are Still Biggest Factors In Google Rankings – A new study broke down 1 million Google results. The results show that links & content had the highest correlation with a low Google position. Search Engine Land

Google Updates The General Guidelines Section Of Their Webmaster Guidelines – Google has quietly updated their Webmaster Guidelines document, which is one of the first places webmasters should go when learning about SEO best practices and dos and don’ts. Google

Facebook Audience Network Adds Support for Mobile Web – Facebook announced that its Facebook Audience Network mobile ad network added support for the mobile Web. The social network officially introduced Facebook Audience Network at F8 in April 2014, and it revealed earlier this month that the ad network reached a $1 billion annual run rate during the fourth quarter of 2015. SocialTimes

From our Online Marketing Community:

In response to 8 Digital Marketing Events Where You Can Learn, Connect and Grow in 2016Thomas Flannagan said, “Nice events! I’ll for sure visit stated webinars, thanx for the info!”

On How to Write for People: 5 Ways to Create Connections & Personality in Your Content Marketing Effortsannhandley shared, “LOL to being your “spirit animal.” 😀 Thanks for the shout.”

Marketwired also commented, “Embracing your writerly authority and being bold is a great tip. You can’t make a connection if you don’t write like you mean it! “Owning it” can be scary thought for many writers, but it’s really the only way to do it if you want to make a connection with the reader.”

What were the top online and digital marketing news stories for you this week?

Thanks for reading and have a great weekend!

Infographic: Canva


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