Monday, 20 December 2021

Digital First B2B Marketing is Here to Stay and It’s All About Experiences

Digital First B2B Marketing Experiences

Digital First B2B Marketing Experiences The marketing journey B2B brands have been on since the start of pandemic has accelerated digital transformation and the transformation of marketing faster than any time in history. During uncertain times the pivots companies make often settle back into the status quo but this time it's different. According to research from McKinsey:
  • 96% of B2B companies shifted their go-to-market model during Covid-19
  • 65% say their new go-to-market models were equally or more effective in reaching customers
  • 80% will continue new go-to-market models for 12 months or more
And with Gartner reporting that 80% of B2B sales interactions between suppliers and buyers will occur in digital channels by 2025, the direction is clear: digital first is here to stay for B2B marketing. So how can B2B marketers make sure they are positioned for digital first marketing in 2022? Most B2B marketers have already made the shift towards go to market efforts that emphasize online experiences including virtual events, increased focus on social media, content, SEO and video formats including livestreaming and episodic content. Here's how Bhawna Sharma, Worldwide senior partner marketing manager at Google Cloud sees it (CMSWire):
"My focus will be to gain buyer mindshare via small yet effective tactics such as hyper-personalization (think account-based marketing); succinct video and audio content (under 18 minutes), mobile ads for on-the-go users, page speed for better digital experience, chatbots for engagement, voice search for the multi-taskers; and influencer programs (think niche marketing) as a middle of the funnel educational and entertainment tactic.”
Optimizing buyer experiences through digital channels means empathizing with buyers of course and understanding their expectations in terms of information discovery, consumption and engagement, an approach we've advocated and implemented for our B2B clients for over 10 years. So what's different in 2022? Digital First B2B Optimization Over the past 2 years many marketing departments have been held to a higher standard will fewer resources which has pros and cons. Of course the pro is that increased pressure to perform means more accountability for marketing investments. The con is that overemphasis on ROI can cut out innovation and the breathing room that marketing sometimes needs in uncertain times to adapt, evolve and innovate to the new normal. The best of both can come from a focus on marketing experiences. “Organizations can break out of their efficiency-first mindsets to elevate the experiences of their customers, workforces, and business partners” Deloitte When you look across the customer lifecycle from awareness to conversion to retention and advocacy, there are many opportunities to optimize the experiences brands deliver for customers. For B2B marketers that want to maintain high levels of accountability for marketing investments while also creating maximum value for marketing experiences, there are few opportunities like those provided from an integrated approach to content, influence and search.

Influence & Trust Drive B2B Content Experiences

What are those influences on content credibility and experience? According to recent research reported in the Demand Gen Content Preferences Report the major trends affecting B2B content effectiveness include:
  • 44% Trustworthiness of the source
  • 40% Credible content from industry influencers
  • 38% Shorter formats
  • 35% On-demand Interactive content
  • 32% Mobile-optimized content
  • 32% Peer-recommended content
The sheer volume of content being produced in digital channels means B2B brands need to stand out and earn the trust of their audiences. Being the best answer for the topics customers care about with content marketing is a big part of the credibility and utility needed to build that trust. But what puts brands like Mitel over the top is adding the respected and authentic voices of recognized industry experts to brand content.

Search and Content Experience

As B2B brands create content in formats that are more digital first, search will continue to play an essential role in how buyers discover the kinds of information they need as they pull themselves through the journey from awareness to consideration to decision. The experience buyers have on that information journey is what sets one brand apart from another. As shared on CMSWire, “The nature of search will increasingly move towards voice, visual and video search, supported by growing investments in text, audio and video content experiences designed to educate and engage throughout the customer journey.” As B2B brands focus on creating digital first content that is more in line with digital first expectations, they will also continue to optimize the discovery of that content through SEO integration and the credibility of that content by incorporating industry and internal experts. To learn more about integrating content, search and influence to become the best answer for your digital first customers, be sure to check out this case study featuring Mitel or check out this free webinar, How to Accelerate B2B Marketing Results by Working with Influencers.    

The post Digital First B2B Marketing is Here to Stay and It’s All About Experiences appeared first on B2B Marketing Blog - TopRank®.



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Saturday, 18 December 2021

Weekend Favs December 18

Weekend Favs December 18 written by Karen Cutler read more at Duct Tape Marketing

My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week.

I don’t go into depth about the finds, but encourage you to check them out if they sound interesting. The photo in the post is a favorite for the week from an online source or one that I took out there on the road.

  • Narrative BI –get automated Google insights
  • Zcal – the free scheduling platform that helps you build stronger relationships
  • Renderforest – the best online branding tools to create high-quality videos, logos, graphics, mockups, and websites with minimal time and effort

These are my weekend favs, I would love to hear about some of yours – Tweet me @ducttape



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Friday, 17 December 2021

B2B Marketing News: B2B Email Investment Grows, LinkedIn’s Gen Z Insights, Brand Values Gain Ad-Buy Influence, & Influencer Pay Gaps

2021 December 17 MarketingCharts Chart

2021 December 17 MarketingCharts Chart The 10 Sales Behaviors That Are Deal-Breakers for B2B Buyers 55 percent of B2B buying decision makers have said that the top quality for salespeople when it comes to making a deal is an understanding of the business situation and needs, while 40 percent said that demonstrating the return on investment (ROI) was a key trait — two of several findings of interest to digital marketers contained in recently-released survey data. MarketingProfs LinkedIn Shares New Insights on How to Reach Gen Z Users on its Platform [Infographic] Microsoft-owned LinkedIn (client) has released new insight into how brands are increasing reach to Gen Z, which represents the fastest-growing demographic on the professional social platform. Just 21 percent of Gen Z users on the platform have said that they feel represented in advertising, while 57 percent have said that brands should be reliable, according to LinkedIn data. Social Media Today [bctt tweet="“Why are so few teens and young adults using #LinkedIn to grow their careers and networks?” — Dr. Ai Addyson-Zhan @aiaddysonzhang" username="toprank"] B2B Content Consumption Grew Again During the First Half of the Year B2B digital content viewing time grew by 63 percent during the first half of 2021 compared to 2020, with visitor traffic also up by some 55 percent, while online presentations achieved the greatest distribution gains over the past year, according to newly-released report data. MarketingCharts 81% of marketers see brand values gain influence over ad buying, study finds 60 percent of advertisers are willing to downgrade or leave media partners that don't meet higher corporate responsibility and brand value standards — an increase of 18 percent from February 2020, according to recently-released brand value survey data of interest to digital marketers. Marketing Dive The Top Areas of B2B Marketing-Sales Alignment That Need Improvement 48 percent of B2B marketers have said that lack of time is the primary impediment when it comes to achieving alignment with sales, while 32 percent say the area most needing improvement is mutual feedback between marketing and sales — two of several statistics of interest to online marketers featured among new survey data. MarketingProfs Microsoft Advertising Bing Search Ads New Asian, Latin, Women Owned & Diabetic-Friendly Attributes Microsoft has rolled out four new ownership attributes that allow digital search marketers to add greater specificity to Bing search ads on the Microsoft Advertising platform, the technology giant recently announced, including the ability to note women-owned and Asian-owned businesses, among 32 other attribution options. SEO Roundtable 2021 December 17 Statistics Image Study Reveals Big Pay Gap Between Black And White Influencers An influencer pay gap of 29 percent between white and Black, Indigenous, and People of Color (BIPOC) has been observed in newly-released survey data, topping typical pay gap amounts in a wide range of other industries. The report data also highlighted a desire for greater pay transparency among influencers. MediaPost Explainer Videos Prove Popular with Content Marketers 65 percent of primarily B2B marketers who use video for content marketing have said they publish how-to or explainer videos, while 58 percent use interviews with influencers or subject matter experts — two of several insights of interest to digital marketers contained in recently-released survey data. MarketingCharts Email Will Receive Continuing Investment In Both B2B and B2C In 2022: Study 40 percent of B2B marketers have said that newsletters play a critical role when it comes to top digital marketing channels, while the most-used channels include social media platforms and websites, according to newly-released HubSpot survey data. MediaPost B2B Supplier Websites Need to Improve in Some Areas, Buyers Say 44 percent of B2B buyers have said that delivery and tracking are the leading customer experience challenges with supplier websites, followed by 39 percent who considered supplier relationships as the top obstacle, according to new B2B buyer survey data. MarketingCharts ON THE LIGHTER SIDE: 2021 December 17 Marketoonist Comic Image A lighthearted look at the “supply chain excuses” by Marketoonist Tom Fishburne — Marketoonist Google Points To These Marketing Trends For 2022 — MediaPost TOPRANK MARKETING & CLIENTS IN THE NEWS:
  • Lee Odden — 100+ Content Marketing Trends and Predictions for Success in 2022 — Content Marketing Institute
  • Lee Odden — 9 Skills Required for Success as a Modern Marketing Professional — Career Enlightenment
  • Lee Odden — 100 Of The Best Marketing Quotes That Will Get You Inspired — Nazmul Marketer
Have you come across your own favorite B2B marketing news for the week? Please drop us a line in the comments below. Thank you for taking the time to join us for the TopRank Marketing B2B marketing news, and we hope you'll come back again next Friday for another selection of the most relevant B2B and digital marketing industry news. In the meantime, you can follow us on our LinkedIn page, or at @toprank on Twitter for even more timely daily news.

The post B2B Marketing News: B2B Email Investment Grows, LinkedIn’s Gen Z Insights, Brand Values Gain Ad-Buy Influence, & Influencer Pay Gaps appeared first on B2B Marketing Blog - TopRank®.



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Wednesday, 15 December 2021

How Shifting Your Mindset Can Boost Your Productivity

How To Conduct A No-Fail Discovery Call

How To Conduct A No-Fail Discovery Call written by Sara Nay read more at Duct Tape Marketing

About the show:

The Agency Spark Podcast, hosted by Sara Nay, is a collection of interviews from thought leaders in the marketing consultancy and agency space. Each episode is designed to spark ideas you can put into practice for your agency today. Check out the new Spark Lab Consulting website here!

About the episode:

In this episode of the Agency Spark Podcast, Sara asks Tiffany A. Washington how to conduct a no-fail discovery call.

With over 16 years of sought-after experience and knowledge in business and education, as well as a relentless drive to spread the impact of her expertise, Tiffany A. Washington finally ditched her day job to open her consultancy firm and start The Wealthy Consultant Podcast.

Tiffany has also been a televised recurring guest expert on FOX News channel, The CW, as well as a speaker for stages such as TEDx, Rolls Royce, and Humana.

Her programs and events such as Women Winning at Work and Pitches, Proposals, and Partnerships have helped emerging entrepreneurs overcome their business hurdles and secure 5-figure deals!

More from Tiffany A. Washington:

Like this show? Please leave us a review on Apple Podcasts here!

 

This episode of the Agency Spark Podcast is brought to you by DashThis, a very simple-to-use and beautiful automated reporting tool for marketers and agencies. Gather all your data in one automated report with DashThis. They have more than 34 integrations and tons of time-saving features like pre-set report templates, cloning options, and automated email dispatches. See for yourself, with their offer of 10 free dashboards for 15 days. Sign up at dashthis.com.

 



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Best of B2B Marketing: Learn & Refine With Insight From Our Top 10 Content Marketing Posts

Portrait of a smiling B2B content marketer with arms crossed.

Portrait of a smiling B2B content marketer with arms crossed. What were our top B2B content marketing articles of the year? Content encompasses nearly everything we read, watch, or listen to, and as our CEO Lee Odden said years ago, it's also represents a significant part of the reason the need for search technology began in the first place. We're proud of the continued content marketing successes our team of marketers at TopRank Marketing have achieved during another challenging year, for a wide-range of major B2B clients. As 2022 draws ever closer, we wanted to take time to share our top content marketing articles of the year — each filled with insights, best practices, research, examples, and a look towards the future. We're also fortunate to have a wealth of talented B2B marketing professionals contributing to the TopRank B2B Marketing blog — which celebrates its 19th year this month. This collection of our top 10 content marketing posts of the year can serve as a valuable resource, filled with practical examples and relevant topics for digital B2B marketing professionals from CMOs to copywriters. We hope that you'll find these articles useful well into 2022 and far beyond. Now, sit back and join us as we move on to the top 10.

Our Most Popular Content Marketing Posts of 2021:

1. 6 Eye-Opening B2B Content Marketing Statistics for 2021 — Nick Nelson

Content Writer Drafting Copy on Laptop In our top content marketing post of the year, our senior content marketing manager Nick Nelson looks closely at the state of B2B content marketing and where it's going, with data-backed statistics from a various of sources that help paint an insightful picture of what is coming. Insights include:
  • Businesses are the most trusted institution for information
  • 88% of marketers say collecting first-party data is a priority
  • Mobile device usage has risen dramatically
  • Brands are using Instagram Stories more than ever
  • Most B2B marketers say the pandemic had a meaningful impact on their strategies
  • Top barriers to creating great B2B content include workload and changing priorities
You can check out all of Nick's posts here, and follow him on Twitter and LinkedIn. [bctt tweet="“People are looking to businesses for credible, clear, and accurate insights and guidance. As marketers, we must harness this opportunity to earn and solidify this trust.” — Nick Nelson @NickNelsonMN" username="toprank"]

2. 5 Ways to Humanize Your B2B Content Marketing – And Why It Matters — Joshua Nite

Smiling business man sitting with four robots image. B2B buyers are people. Is your content written about, by, and for humans? In our second most popular content marketing post of the year, our own senior content marketing manager Joshua Nite shares five powerful ways to better humanize your B2B content, from using key vocabulary elements to co-creation with influencers, and much more. You can check out all of Josh's posts here, and follow him on Twitter and LinkedIn. [bctt tweet="“If human beings are buying and using your product or service, they are experiencing emotions and generating stories.” — Joshua Nite @NiteWrites" username="toprank"]

3. 5 B2C Content Marketing Techniques that B2B Marketers Should Steal (And 5 They Shouldn’t Touch) — Joshua Nite

Pickpocket taking money from oblivious man on phone image. Can B2C-style content marketing work for B2B? In our third most popular content marketing article of the year, Joshua Nite says yes, but only up to a point. Josh takes a look at what B2B marketers can borrow from B2C, and what they shouldn't — from taking a greater stand and embracing diversity to getting personal, this fascinating article gets to the core of top B2B content marketing tactics. [bctt tweet="“The central thesis for using B2C techniques in B2B is the realization that there’s no such thing as a 'B2B buyer.' They’re not a distinct species. People are people, whether they’re at work or at home.” — Joshua Nite @nitewrites" username="toprank"]

4. 10 Ways to Drive Revenue through Content Marketing by Joe Pulizzi — Joe Pulizzi / Lee Odden

Drive Revenue Content Marketing How can content marketing drive revenue for your business? In our fourth most-read B2B content marketing article of the year, the one-and-only Joe Pulizzi of The Tilt shares 10 direct and indirect methods to drive revenue with content marketing, in a powerful and insightful guest post celebrating his updated and expanded Content Inc. book. Learn content marketing revenue-driving tactics you may be overlooking, including:
  • Advertising/Sponsorship
  • Conferences and Events
  • Premium Content
  • Donations
  • Affiliate Sales
  • Subscriptions
  • Product Sales
  • Services Sales
  • Loyalty Revenue
  • Increased Yield on Current Customers
[bctt tweet="“The most successful content creators leverage not one, but multiple streams of revenue. Whether you consider yourself a marketer or part of a media company, we are all publishers.” — Joe Pulizzi @JoePulizzi" username="toprank"]

5. 5 Things B2B Content Marketers Need to Know About Working with Influencers — Lee Odden

B2B influencer content marketing What do B2B content marketers need to know about working with influencers? In our fifth most popular content marketing post of the year, Lee shares five key points to inform and drive a successful B2B influencer content marketing program, from where to start and examples of success to what not to do, including details on:
  • Defining B2B Content Influencer Marketing
  • How to Engage B2B Influencers for Content
  • Where to Start with Influencer Content Marketing
  • B2B Influencer Content Marketing in Action
  • What Not to Do When Collaborating with B2B Influencers on Content
Check out all of Lee’s 2,600+ posts here, and follow him on Twitter and LinkedIn. [bctt tweet="“Collaborating with influencers on content for B2B marketing efforts is an effective way for B2B brands to optimize their marketing.” — Lee Odden @LeeOdden" username="toprank"]

6. B2B Content Marketing: 10 Tips to Level Up Your Writing Skills — Joshua Nite

Typewriter on Faded Blue Wood Background Image How can B2B content marketers elevate writing skills and create a more human connection with readers? From rhythm and revision to spicing up conclusions, in our sixth most popular content marketing article of the year, Josh shares 10 helpful tips to level-up your writing skills, including:
  • Be Aware of Rhythm
  • Practice Introductions
  • Don’t Tell the Audience What They Already Know
  • Let Go of Obsolete Rules
  • Read It Out Loud
  • Write, Wait, Review, Revise
  • Spice Up Your Conclusions
This inspiring piece includes tips to elevate your B2B content marketing writing, and to make that blank screen less daunting. [bctt tweet="“Writing and revising require two different mindsets. If you’re trying to do both at the same time, you’re likely not doing either as well as you might.” — Joshua Nite @NiteWrites" username="toprank"]

7. Social First for B2B Content Marketing: What, Why and How — Joshua Nite

Hairless Cat at Laptop Image What is social first, and how does it make B2B content marketing distinctively better? In the seventh most read content marketing piece of the year, Josh shares the what, why, and how, combined to create substantial social posts crafted to provoke comments, likes, reactions and shares, including:
  • Hit the Sweet Spot for Word Count
  • Start a Conversation
  • Involve Influencers
  • Reuse, Recycle, Repurpose
[bctt tweet="“In the never-ending struggle to earn attention, B2B marketers have to use every strategy we have. And we have to make sure our goals for each channel line up with that channels’ strengths and weaknesses.” — Joshua Nite @NiteWrites" username="toprank"]

8. 10 Actionable B2B Content Marketing Insights From New Research — Lane R. Ellis

Professional black women leading group of fellow B2B marketers around table image. Where is B2B content marketing headed in 2022 and beyond? In our eighth most-read content content marketing post of the year, I share 10 actionable insights that marketers can use today, from eye-opening B2B content marketing research, including a look at:
  • More B2B Content Marketing & Greater Success From Defined Strategies
  • More Successful B2B Organizations Outsource, Use Content Marketing Tools
  • Measurement, Creativity & Consistency Present In Top B2B Content Marketing
  • Bolstering Customer Loyalty & Nurturing Audiences Are Key
  • Empathy Allows B2B Marketers To Capture Greater Attention
  • Video Investment In 2022 & A Different B2B Content Marketing Landscape
  • Large & SMB Organizations Benefit From B2B Content Marketing
  • Putting Audience Needs & Journey Stages First
  • Virtual Events, Research & Blog Posts Are Primary Elements
  • Content Marketing Hits Multiple B2B Targets
You can check out all of my posts here, and follow me on Twitter and LinkedIn. [bctt tweet="“B2B content marketing is growing in importance, scope, and adoption by organizations of all sizes, and is poised to see further expansion in 2022 and beyond.” — Lane R. Ellis @lanerellis" username="toprank"]

9. 6 B2B Content Marketing Summertime Sizzlers To Increase Audience Engagement — Joshua Nite

Dog surfing in the summer of B2B marketing image. How can B2B marketers make their content more engaging? In our ninth most popular content marketing post of the year, Josh offers up six summertime B2B content marketing sizzlers, from going live and taking people behind the scenes to exploring social-first and interactive content, collaborating with influencers, and measuring engagement metrics. [bctt tweet="“It’s all about customer engagement. That means connecting with people on a personal level, offering something novel and fascinating, and using that contact to build a meaningful relationship.” — Joshua Nite @NiteWrites" username="toprank"]

10. Equilibrium: 10 Tips to Balance Creativity and Process in B2B Content Marketing — Joshua Nite

Two marketers aside illustration of brain showing creative and intellectual sides image. How can you balance the analytical and creative for greater B2B content marketing success? Rounding our our list of the top content marketing article of the years is another insightful piece by Josh. From involving diverse voices and embracing keyword research to learning your audience and more, Josh shares 10 tips to balance creativity and process in B2B content marketing, including:
  • Embrace Keyword Research
  • Learn Your Audience
  • Involve Diverse Voices
  • Release the Ego
  • Read Other People’s Content
  • Don’t Confuse the Garnish for the Meal
  • Have a Clear Next Step
  • Get Invested in Results
  • Collaborate with Analytics Folks
  • Continue Your Education
[bctt tweet="“Marketing content should compel your reader to take specific action. No matter how creative and fun your piece is, at the end there should be a logical, meaningful, and measurable next step.” — Joshua Nite @nitewrites" username="toprank"]

Thanks TopRank Marketing Readers & Writers

Thanks to you our readers, and to all of our top content marketing authors for contributing these top 10 content marketing posts of 2021 — congratulations on making the list! We published dozens of posts this year specifically about content marketing, and plan to bring you even more in 2022, so stay tuned for a new year of the latest helpful search industry research and insight. Please let us know which content marketing topics and ideas you'd like to see us focus on for 2022 — we'd love to hear your suggestions. Feel free to leave those thoughts in the comments section below. Many thanks to each of you who read our blog regularly, and to all of you who comment on and share our posts on the TopRank Marketing social media channels at Twitter, LinkedIn, Facebook, Instagram, and YouTube. To learn more about the rising power of influence in B2B, watch our CEO Lee Odden in the comprehensive new webinar "How to Accelerate B2B Marketing Results by Working With Influencers," and learn how to create greater content marketing impact with influence.

The post Best of B2B Marketing: Learn & Refine With Insight From Our Top 10 Content Marketing Posts appeared first on B2B Marketing Blog - TopRank®.



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